Mts merger with reliance telecom what to do with mblaze MTS data card dongle recharge status:
As you know telecoms department has approved the merger of reliance telecom with MTS. It is big deal for reliance company because it will increase the larger number of customer.
This is one side of a aspect, the other side is that customer are facing lots of problem.
Some of the main question of customer is as follow:
1. What will happen after merger of relience with mts?
Reliance telecoms will get 4 million customer into their network. It is agreed by rcom to give around 400 crore per annum to MTS for 10 years.
2. is my current MTS dongle work for reliance telecoms?
it may be happen but i am not sure about it. relience customer cares will answer it properly.
3.Should I have to buy separate data card or dongle for running internet?
This question will be answered after merger. Now, nobody can tell that user have to buy separate data card or their old one MTS dongle can work rcom.
4. What will happen the data card balance of my account?
You can use MTS data balance upto November 2017. I have also facing the same issue. To solve this, I have called the MTS customer care number, but that are not reachable. As fas as I know that you data card balance will lapse, if you do not use it. It will not carry forward to relience data dongle balance.
5. How can I check status of my rechage of MTS dongle?
As you know, MTS is going to shut down there dongle. In other words, it is going to merger with rcom. In November 2017, I tried to rechage my MTS dongle at paytm. But o was surprise to see that there is no option for MTS carries. It mean you cannot rechage MTS dongle after October 2017. Now the question arisen that how can I rechage it for getting service in last month. Yes, you can rechage it. You just have to go homepage of MTS website. Then you can find rechage option there. I have already tries it found useful.
6. Amount is deducted from my balance but rechage is not done.
There are many reason of this happen as follows:
– rechage is not providing by MTS carries. Because it is going to merger. So, it is not offering further recharge. Amount may be deducted , it will refund withing 7/days.
-It may be happen in case of your internet connection is slow.
7. Why MST customer care number is not reachable?
I do not appreciate this behave of MST customer care Center. I live in Delhi and I have call MTS Delhi customer care many times. Firstly, it is showing number is buzy, then after some day, it show that customer care number is not reachable.
8. What is the last date till that I can use MTS dongle?
You can use it till the end of 30 November 2017.
9. Can I replace my MST data card to customer care?
i am not sure about it. you should contact mts customer care number for it.
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